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Q990b, Alexa issue with setting up routines

(Topic created: 03-07-2023 05:13 AM)
gordonj
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Home Theater

Hi, I have a HW-Q990b soundbar which I have successfully connected to Alexa. I have routines set up in which I change the input using the "Switch to hdmi1 on Q990b" command and variants there of. However I cannot work out what input name to substitute instead of hdmi1 in the example in order to make the soundbar change to the D-IN/TVARC input. For example I have tried "Switch to D-IN/TVARC on Q990b", "Switch to TVARC on Q990b", "Switch to D-IN on Q990b", none of these work. Can anyone tell me the correct syntax please?

thank you

Gordon

 

 

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Samsung_Moderator
Community Manager
Community Manager
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Home Theater

Hello! Thank you for reaching out! I see how using Alexa to switch sources is useful. Unfortunately, we would be unable to assist in this. As it is an Alexa issue, you will need to reach out to amazon support. You can however use the link below to look at what commands you can use. 

 

https://www.samsung.com/us/support/answer/ANS00078932/

 

 

 

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Samsung_Moderator
Community Manager
Community Manager
Options
Home Theater

Hello! Thank you for reaching out! I see how using Alexa to switch sources is useful. Unfortunately, we would be unable to assist in this. As it is an Alexa issue, you will need to reach out to amazon support. You can however use the link below to look at what commands you can use. 

 

https://www.samsung.com/us/support/answer/ANS00078932/