Original topic:

Samsung Q990C no sound

(Topic created: 02-29-2024 04:42 AM)
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Prudenceanais
Astronaut
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Home Theater

Hello,

I am seeking help/ advice regarding 2023 Samsung Q990C. The hdmi cord has been placed to both eARC placements (tv and soundbar) however no sound comes from the soundbar when on D.IN. There’s sound when I connect bluetooth from my phone, however when I connect Bluetooth from my chrome cast connected to my tv it cuts out and doesn’t load saying there are wifi issues. 

Is there a manufacturer issue with the hdmi cord that came with the soundbar? How can we fix this?

Thank you

1 Reply
Seansst5
Astronaut
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Home Theater

I am having the same problems.  My TV can connect via Bluetooth but not via arc...it was working last week but just cut out recently.

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