We have a Samsung Flex Zone Refrigerator that the freezer section has stopped working. It was repaired under extended warranty but has stopped working again only 3 months after the repair and now the warranty has expired. The technician at the time said it had leaked the coolant. So, the repair was not good and has leaked again. What are you to do with a refrigerator that has no working freezer? Has anyone else had this problem?
EVERYONE who owns a Samsung fridge has these issues, they have a **bleep** design and manufacturing in their refrigerators and they know it. There are TONS of complaints with the refrigerators and all their CS can say is , "Oh we're so sorry you have issues blah blah blah" They do not want to go off script and actually admit or fix the issue. I've been fighting these people for over two years and we have to unplug and thaw out the entire fridge/freezer every 3-4 months because the appliance won't hold a temperature in the freezer unit and the fan system clanks like a dinner bell being rung. Tell everyone you know to stay away from SAMSUNG appliances all together - we also bought a gas stove/oven and microwave and had issues immediately - gas element wouldn't light in the oven and the microwave fan suddenly turns on full blast at different times, not to mention the constant timer reset to 7 seconds, again just out of the blue.
I do tell everyone DO NOT BUY SAMSUNG so disappointed with the refrigerator and at this time cannot replace or repair it! The stove was no better but we did replace it with a less expensive Frigidaire Gallery with matching microwave and we just love it. Go figure spend less get better appliances. Thanks for you impute it helps to know we are not in this alone.
