JUMP TO SOLUTION Solved

Original topic:

55" Class 8000 Series LED 4K UHD Smart Tizen TV

(Topic created: 12-11-2021 07:19 AM)
1249 Views
userFSm1t99NKU
Asteroid
Options
LED and OLED TVs

I just purchased this tv brand new. On the second day it started making clicking noises while it is off. 

This is not related to temperature change. The clicking goes on all night long. The only way to stop it is to unplug it. When I plug it back in, the clicking starts again.

Other than that, it appears to work just fine.

Besides calling the store where I bought it to replace or return it, any other ideas?

1 Solution


Accepted Solutions
Solution
userFSm1t99NKU
Asteroid
Options
LED and OLED TVs

I did end up returning the TV. I also tried another one of the exact model which I also returned.

Apparently, based on the reviews on the retailer's site, I would say there is a manufacture's defect or a bad batch.

I ended up buying a different brand. Thanks.

 

View solution in context

2 Replies
SamsungTam
Samsung Moderator
Samsung Moderator
Options
LED and OLED TVs

Hello! I completely understand your frustration with the TV making a clicking sound and it's only been two having the unit. If it is not related to temperature changes or if the unit has proper ventilation. I would honestly recommend contacting the local retailer to see your options. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes
Reply
Solution
userFSm1t99NKU
Asteroid
Options
LED and OLED TVs

I did end up returning the TV. I also tried another one of the exact model which I also returned.

Apparently, based on the reviews on the retailer's site, I would say there is a manufacture's defect or a bad batch.

I ended up buying a different brand. Thanks.