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Cannot stream via the Internet Browser

(Topic created: 03-19-2023 10:13 AM)
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LED and OLED TVs

I have a 2020 TU7000 55 inch TV - Can't Update, Can't Stream via Web Browser

I have done the unplug for two minutes. I have reset. Nothings works.

I cannot do a system update as that is grayed out on my TV.  I am specifically visiting a website that has live streaming two or three times a week.  The TV originally allowed viewing full screen streaming, then it just stopped. I've had the unit less than 90 days.

Any suggestions?

 

 

 

 

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Samsung_Moderator
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LED and OLED TVs

Hello! Thank you for reaching out! That can be frustrating with not being able to stream from your browser. The reason that this may be happening is that the developer of the website update the site and did not update it for TV browsers. I would recommend reaching out to the developers of the site to get more information about updates. 

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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! That can be frustrating with not being able to stream from your browser. The reason that this may be happening is that the developer of the website update the site and did not update it for TV browsers. I would recommend reaching out to the developers of the site to get more information about updates. 

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