JUMP TO SOLUTION Solved

Original topic:

Image looked like it literally burned then tv went off

(Topic created: a month ago)
344 Views
Members_AF6Lk5E
Constellation
Options
LED and OLED TVs

While watching a show on un58tu7000fxza it looked like the image literally burned. The screen looked like paper burning from the side and then the TV went off and wouldn't come back on. Red light just kept blinking. We unplugged it for awhile and tried again. No luck. 

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Oh, no! So that we may look into this further please send the following information in a private message to either me or any of the other moderators. Or if you prefer please call in at 1 (800) 726-7864

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

Model Number:

Serial Number:

Picutres of the TV screen:

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Oh, no! So that we may look into this further please send the following information in a private message to either me or any of the other moderators. Or if you prefer please call in at 1 (800) 726-7864

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

Model Number:

Serial Number:

Picutres of the TV screen: