Original topic:

Pluto TV Causes TV to crash

(Topic created: 03-10-2024 09:16 PM)
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DC72
Astronaut
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LED and OLED TVs

Does anyone know why the Pluto app keeps eating up my tv's buffer or cache? I have a UN70TU7000BXZA tv. I have to restart the TV because it locks up after about 1 hour. I've uninstalled & reinstalled the app & updated my tv. No other apps have this problem. 

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Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

Hello! Thank you for reaching out! I see how this can be concerning with this app issue happening. I would recommend first to update your TV to the most recent software version. If this does not help then I would recommend reaching out to Pluto support for further assistance as this is an app issue. 

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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! I see how this can be concerning with this app issue happening. I would recommend first to update your TV to the most recent software version. If this does not help then I would recommend reaching out to Pluto support for further assistance as this is an app issue.