JUMP TO SOLUTION Solved

Original topic:

Samsung 50” TVs going black with audio only??

(Topic created: 03-01-2024 07:42 PM)
452 Views
derekmayer535
Astronaut
Options
LED and OLED TVs

Hello, I work for the state park hotels and we use 50” inch Samsungs. We have had a rash of TVs going black with sound only. 7 last week, 5 this week. Oddly or sister park is having the same issues. Longtime Samsung user never had a bit of trouble. HELP!!!

1 Solution


Accepted Solutions
Solution
GaryB82
Epic Samsung Care Ambassador
Options
LED and OLED TVs

Sounds like they are starting to go bad I would suggest reaching out to support and see about getting a Service Ticket issued and have them repaired you can reach Tech support at the link below 

https://www.samsung.com/us/support/contact/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


View solution in context

1 Reply
Solution
GaryB82
Epic Samsung Care Ambassador
Options
LED and OLED TVs

Sounds like they are starting to go bad I would suggest reaching out to support and see about getting a Service Ticket issued and have them repaired you can reach Tech support at the link below 

https://www.samsung.com/us/support/contact/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.