Showtime Anytime error code 307 1001

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Got this error code when trying to play video. App will load and commercial video will load but then I get this code. How do I fix it?

[Anonymous · Accepted solution]

Good afternoon. Error codes can be frustrating, and I will be happy to help you today. Please check the steps in the following link to determine if the issue is with the television or the Showtime service.  https://www.samsung.com/us/support/troubleshooting/TSG01003027/#cold-boot-the-tv   If these steps do not resolve your error, I recommend contacting the Showtime support team for further assistance.