Original topic:

A23 not giving notification to allow media/file transfer to PC?

(Topic created: 09-27-2023 06:36 AM)
Lukhanyo0707
Astronaut
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Other Mobile Devices

Screenshot_20230927_145550_Settings.jpg

 I need help I've tried everything I even did a factory reset but nothing helps when I connected to a PC it is only charging it cannot transfer media and files

1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Other Mobile Devices

Hello Lukhanyo0707, welcome to the Community, and thank you for reaching out. Have you tried different cables, specifically the stock one(s), to connect to the PC? This guide can also walk you through the process: https://www.samsung.com/us/support/answer/ANS00087324/


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