Original topic:

Call quality and dropped calls issues Samsung Galaxy A13 5g

(Topic created: 12-05-2023 06:06 AM)
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RyleeBlaze
Constellation
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Does anyone else have issues with call quality being garbled and dropping calls. I found out if I shut off my wifi connection, the 5G pops on and the call quality improves. I don't want to need to turn my wifi on and off when I get or make phone calls. Does anyone else have this issue? One final note, the phone is almost a year old and this issue just started a little over a month ago. Thank you. 

1 Reply
userra
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I use wifi on my personal router and enabled QOS that prioritizes my phone if there traffic or other devices on my network. i noticed no issues but recently turned it off and had what you described. i never use cellular only wifi and experienced a lot of garble. I'm not an expert but maybe that could help. and, you could try replacing the SIM, as that is what creates the communication.
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