Original topic:

No headphones are working with my A11

(Topic created: 02-19-2024 07:03 PM)
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valleyy
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i bought new earbuds bc the ones I was using stopped working but the new ones didn't work either? Does anyone know how to fix this problem? I tried restarting my phone, didn't work.

 
Galaxy a11
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JBTechfanatic
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When you say it doesn't work what do you mean? Is it making connection but have no sound?
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valleyy
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like when I connect my earbuds in the speakers on the phone is playing but not on the earbuds
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valleyy
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like that for ex only the speakers on the phone work but not on the earbuds Screenshot_20240219-190812_Samsung Members.jpg
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JBTechfanatic
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Oh, I see. You need to reconnect them, then go to the Bluetooth menu and click on "Calls and Audio" to turn it on.1708399696649.jpg
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valleyy
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they're not Bluetooth they have wires
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JBTechfanatic
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Aux jack or usbc ?
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valleyy
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Aux jax
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skipishere
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I have same problem. Cannot listen on wired headphones and I have tried a few different aux cords and adapters. Nothing has worked for me!? I also own an older model vehicle and need to listen in my car via the aux connection and that also doesn't work despite trying different cords and adapters. Wish they hadn't gotten rid of the traditional headphone jack. I'm done with Samsung after this and other recent issues. I swore I would never leave them but I'm beyond frustrated.
valleyy
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i was thinking of going to the store i bought my phone but I don't have time 😭😭 my schedule is packed
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