Original topic:

Not able to find Smart tag

(Topic created: 10-25-2021 02:11 PM)
Kyle87
Cosmic Ray
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My mom misplaced her keys last night. She has a smart tag. Unfortunately her galaxy phone stopped working last week so I loaned her my spare which is not a galaxy so smart things app will not find the tag. I tried searching for unknown tags on my note 20 but with no success. Any ideas?

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7 Replies
Jim4427
Astronaut
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If you have a Samsung account and you are signed in you could https://findmymobile.samsung.com. you just have to sign in with your Samsung account once you are there
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Kyle87
Cosmic Ray
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Yes but on her loaner which is not a galaxy, it's just useless
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Kyle87
Cosmic Ray
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I'll try the site. I see what you're saying
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Kyle87
Cosmic Ray
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Didn't work
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Kyle87
Cosmic Ray
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Vvvc?
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Jim4427
Astronaut
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if you have a Galaxy Device you can download SmartThings and use the find my mobile from there
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Jaystarrockzz
Galaxy
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Only Samsung devices are compatible with smart tag
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