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Original topic:

Received a message says 1 terabyte SD card not working Galaxy A14

(Topic created: 03-29-2023 05:11 PM)
hollyBme65
Astronaut
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‎03-29-2023 05:11 PM (Last edited ‎03-30-2023 01:58 PM by Samsung Moderator ) in 

Other Mobile Devices
Ok, I just received a message on my 4 week old galaxy A14 with the new 1 terabyte SD card in it. That the SD card isn't working and I should back it up. My question is after the cry of WHYYYY??!! Is, where do I go to do this and how. No money no car til tomorrow. HELP ME PLEASE. All my pics of my grand babies. Evedything is on that card now. I'm really scared of loosing them.
 
 
 
 
 

 

 
3 Replies
hollyBme65
Astronaut
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‎03-29-2023 05:13 PM in 

Other Mobile Devices
Oh and support chat says that I'm typing in wrong zip when I'm not and apparently without my zip they can't help me.
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Jess04
Comet
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‎03-29-2023 06:58 PM in 

Other Mobile Devices
If you have a computer, you can download Samsung Smart Switch on it and back up your phone to your PC.
keough
Astronaut
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‎03-31-2023 05:44 PM (Last edited ‎03-31-2023 05:45 PM ) in 

Other Mobile Devices
Maybe the sim card is to strong
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