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January 2025 A14 5g security patch update

Posted by 01-16-2025 04:04 AM in A Series & Other Mobile

I just received the January security update. Hopefully others will have it soon as well. ... View Post

01-16-2025 07:15 PM

👏 got mine yesterday View Post

Samsung A35 sounds plaintive and muffled

Posted by 01-14-2025 05:06 PM in A Series & Other Mobile

Why is the A35 sound so plaintive and muffled? View Post

01-16-2025 07:09 AM

Hello Userminime, Welcome to the Community. We understand how upsetting it is to experience audio co... View Post

App grid size not showing up Galaxy A35 5G

Posted by 01-11-2025 12:51 PM in A Series & Other Mobile

Just got the A35 5G. I want to get more apps on each screen but when I press and hold in a blank area and then touch settings, there's no... View Post

01-15-2025 08:24 AM

Thank you! Today, doing the same thing pulled up the correct settings under the "Home Screen" settin... View Post

Is there a LED flash notification on the A13 for missed calls?

Posted by 01-15-2025 06:47 AM in A Series & Other Mobile

Hi is there an led or other light indication/notification for a missed call or sms message etc on the Galaxy A13 as I cannot find one. I have... View Post

01-15-2025 07:43 AM

@Dimmy77 The flashing LED was removed from the devices years ago. You can try enabling the option "R... View Post

does a USB-C headset work with samsung A55?

Posted by 01-13-2025 12:07 PM in A Series & Other Mobile

does a USB-C headset (mic and sound) work with samsung A55 USB-C? for example this headset: Jabra Evolve2 40 - USB-C ... View Post

01-14-2025 06:11 PM

There are other makes. USB headsets running android not so many, wireless headsets running through b... View Post

mobile data unable to connect while on phone call.

Posted by 01-12-2025 11:58 AM in A Series & Other Mobile

I'm on a call and try to get mobile data, I get a screen notification: "Unable to turn mobile data on or off while advanced calling... View Post

01-14-2025 02:20 PM

Forgot to reply so you saw this View Post

Samsung A15 5G black screen issue on phone calls

Posted by 01-10-2025 06:57 PM in A Series & Other Mobile

Every time I make a phone call the screen automatically goes black making it impossible to see when it is required to put in passwords, pin... View Post

01-14-2025 07:30 AM

Thanks for reaching out. This forum is for support of US products and customers. As your product is ... View Post

Galaxy A35 Routine is active but nothing happens?

Posted by 01-11-2025 06:54 AM in A Series & Other Mobile

I have a routine set, on my Galaxy A35 for when I arrive, at home. It turns off data and turns on Wi-Fi. When I go to Modes and Routines, it... View Post

01-13-2025 07:59 AM

Hello gwinegarden, Welcome to the Community. We understand it is frustrating when a routine is not p... View Post

Haven't received an update for my Google play Galaxy A25

Posted by 01-11-2025 02:59 PM in A Series & Other Mobile

My google play is still on November and here it is January what is going on with no updates on the a25 galaxy View Post

01-12-2025 01:36 AM

I am View Post

My galaxy phone not available in my region

Posted by 01-11-2025 09:43 PM in A Series & Other Mobile

My galaxy currently not available in nepal which was brought from india. its says my galaxy is only avialble in india View Post

01-12-2025 12:06 AM

Sorry to hear your having this issue but since this page is for US products I’d suggest contacting t... View Post

Cash-app card won't add to my Samsung wallet

Posted by 01-10-2025 04:18 PM in A Series & Other Mobile

Card not adding to samsung wallet please help. View Post

01-10-2025 04:48 PM

Sorry but Ca sh App can't be added at the moment since it's not a supported card View Post

Shop Samsung App crashing

Posted by Anonymous 04-09-2024 10:57 AM in A Series & Other Mobile

I'm not able to log into my Samsung account on the Shop Samsung App on my Samsung A15 5g Is anyone else having trouble with the... View Post

01-10-2025 05:59 AM

its not working i uninstall and install again but its crash again View Post

Am I able to share my location with someone who has the same phone as me?

Posted by 01-09-2025 07:28 PM in A Series & Other Mobile

cann i share my location with someone who has the same phone as mee? View Post

01-09-2025 10:31 PM

You can also use the Samsung Find App to share your location. https://www.samsung.com/latin_en/suppo... View Post

Where can I purchase the original Samsung Galaxy A54 5G charging board?

Posted by 01-09-2025 05:28 AM in A Series & Other Mobile

Does anyone know where do I go to get original Samsung A54 5G charging board, I found plenty on the internet except none of them matches what I... View Post

01-09-2025 09:18 AM

Your welcome Happy to help they would be the ones to contact to get the exact part and you know it w... View Post

Green line issue Samsung A73

Posted by 01-08-2025 03:58 AM in A Series & Other Mobile

I am facing green line issue in A73 mobile set after updating software. Can you please help me on this problem to resolve View Post

01-08-2025 02:43 PM

Hello, welcome to the Community. We understand how upsetting screen issues are. For issues with line... View Post

M14 touch not working after november patch update

Posted by 01-08-2025 08:25 AM in A Series & Other Mobile

Hello, I received November security update for my Samsung M14 5G today. Installation was all ok but after the phone restarted it is no longer... View Post

01-08-2025 08:31 AM

@Sandeep C Unfortunately you have landed in the user to user discussion group for Samsung US product... View Post

after update my screen is not working

Posted by 01-07-2025 07:21 AM in A Series & Other Mobile

after update of my mobile f14 screen is not working. it is working for 30 to 40 second after switching on. i connected with customer care. He did... View Post

01-07-2025 09:11 PM

the issue is due to samsung wallet in the one min you got go to samsung wallet app settings first fo... View Post

Why is there a lock pictured by some of my contacts in Google messages?

Posted by 01-06-2025 05:49 PM in A Series & Other Mobile

Why is there a lock pictured by some of my contacts in Google messages? View Post

01-07-2025 02:49 PM

You're welcome! If my response resolved your question, could you please accept my post as a solved s... View Post

Galaxy M55 lagging issues

Posted by 01-06-2025 08:00 AM in A Series & Other Mobile

Last 1 week i have face lot of lagging issues and drop up screen refresh rates with slow shades in my galaxy M55 mobile View Post

01-06-2025 08:05 AM

Sorry to hear this but since the M55 is a India model you would need to reach out to the support com... View Post

Samsung A42 auto sleep mode starts minutes late

Posted by 12-31-2024 11:35 PM in A Series & Other Mobile

Auto sleep mode starts minutes late View Post

01-04-2025 08:42 AM

Select sleep schedule >Tap Snooze time toggle off.....Are not choices View Post

M14 touch not working after november patch update

Posted by 01-04-2025 02:23 AM in A Series & Other Mobile

Hello, I received November security update for my Samsung M14 5G today. Installation was all ok but after the phone restarted it is no longer... View Post

01-04-2025 07:07 AM

Exactly same thing happened with me too, please reply if u find any solution 🙏 View Post

RCS chat is not in Galaxy M35 5G

Posted by 01-03-2025 11:39 AM in A Series & Other Mobile

Hi team Today I have purchased Galaxy M35 5G. While I am installing and updating essential apps in the mobile I could obesvere RCS chat... View Post

01-03-2025 03:45 PM

Go to your Google account, Message settings, RSC Chats, and configure your RSC settings on, etc. Che... View Post

Galaxy A02s, mic speaker not working

Posted by 12-26-2024 01:30 PM in A Series & Other Mobile

Le micro de mon Galaxy A02s fonctionne très bien lorsque je parle, et je suis bien entendue. Et lorsque j'active le haut parleur, j'entends... View Post