Original topic:

samsung experience service

(Topic created: 09-29-2023 05:26 PM)
Trizkitz-BB
Constellation
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To whom it may concern @ samsung

 

I'd like to know how to fix the pop-up that continuously while I use my Samsung A20. I need to have it stopped or reduce the amount of times it shows as a pop up. is there anything I can do from a customer  point of view or is this going to persist until I take it in to a shop or talk to an online rep?

I'd also like to know where can I find this app or settings with-in my phone apps and settings location??

3 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
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Can you provide a bit more context to your problem? Which app are you referring to? Which pop-ups?
Trizkitz-BB
Constellation
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I'm referring to samsung experience service. it has been popping up a lot soon after I toggled a bunch of things and settings to customize my device....and what the best movie should take in action of going forward with making samsung experience service a productive app or setting or features?? I honestly dont know what type of file it is and I have even searched my apps and settings for the Samsung experience service. would you have any idea's for solutions???

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Samsung_Moderator
Community Manager
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Hey there, welcome to the Community, and thanks for reaching out about this. Can you show us what this pop-up looks like and says? What are you doing when this pop-up occurs, or what app(s) are you using? 

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