Original topic:

Black spot on Tv edges

(Topic created: 08-29-2021 06:55 PM)
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userJJm6do5GH3
Constellation
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Projectors & Other TVs
Hi, my Samsung UN65JS9000 (3D model)has dark spots around the edges and also the TV is becoming dark,no matter the source input and brightness setting. Seems this is a manufacturers defects since everyone is complaining about it. What is the fix I have tried all suggested troubleshooting tips in the forum. I hope this is not how I discontinue with Samsung after recently buying another of your 65Inch Tv.
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SamsungLK
Samsung Moderator
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I can definitely understand how frustrating this may be. I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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SamsungLK
Samsung Moderator
Samsung Moderator
Options
Projectors & Other TVs

I can definitely understand how frustrating this may be. I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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