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Original topic:

Hello I cant update ue55j6300ak via USB Stick

(Topic created: 10-01-2024 08:28 AM)
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Free1337
Constellation
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Projectors & Other TVs

I treid wifi It didn't find updates. So I tried usb stick

Yes I did all the steps, yes I tried different usb's.

Yes I didnt miss the steps I already done this before in other models.

It just doesn't find the update .

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html