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Original topic:

Netflix app not working. 2011 55” 3D tv

(Topic created: 07-25-2023 04:51 PM)
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Syncman
Constellation
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Projectors & Other TVs

internet is working fine  Netflix working fine on another TV  it fails before the password stage. Getting unable to connect message  it’s old but still a great tv  haven’t used for over a year because the tv was located in a seldom used room  


UN55d8000yfxza 

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Solution
Sprocket99
Comet
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Projectors & Other TVs

It may have to do with the Netflix app version that's installed. Might also need to clear the app's data and cache or just reinstall the app to do that.

If that doesn't work then its something with the TV

Unless everything else on the TV that uses internet also fails.

In the absolute worst case you could just buy an external device instead of using internal. Eg Fire TV stick, Android TV stick, Roku stick, etc. The TV just needs a free HDMI input.

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myrana
Asteroid
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Projectors & Other TVs
That's crazy but you may have to update the app itself or reboot the TV and I'm sure that is a great smart TV
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Solution
Sprocket99
Comet
Options
Projectors & Other TVs

It may have to do with the Netflix app version that's installed. Might also need to clear the app's data and cache or just reinstall the app to do that.

If that doesn't work then its something with the TV

Unless everything else on the TV that uses internet also fails.

In the absolute worst case you could just buy an external device instead of using internal. Eg Fire TV stick, Android TV stick, Roku stick, etc. The TV just needs a free HDMI input.

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