Original topic:

New s95d not eligible for Samsung care plus?

(Topic created: 04-14-2024 10:10 AM)
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Aferman
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I received my new s95d 77” oled tv on 4/10. I immediately tried to add Samsung care plus to protect my investment in the new tv. The website told me I am not eligible. I spoke with Samsung care plus and Samsung and got multiple excuses like “ Samsung care plus is not available for 2024 tvs yet” and “ return the tv and repurchase”. No one has been able to say what the problem is and they keep sending me back and forth. Has anyone had such a horrible experience? Does anyone know what the issue could be? I did not by a floor model or refurbished tv ( unless they sold me one without telling me).

thanks!

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