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Samsung UN50F6350AF bottom right-hand corner getting very hot/melting

(Topic created: 10-11-2022 05:24 PM)
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pacoramirez230
Constellation
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Projectors & Other TVs

Does anyone have a similar problem with a TV? It started feeling very hot and some time later it started to melt the plastic frame. IMG_2440.jpg

 

 

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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Oh, no! I am so sorry to hear about the condition of the television and its heating concern reported. So that we can better assist and look into the matter further can you please you one of the contact methods listed below to provide the full model code and serial number for a case review? 

 

Please contact us directly using any contact method below:

Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or 
Private Message by selecting any moderator and clicking on the chat option

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5 Replies
Grendeth9495
Nebula
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Projectors & Other TVs
Sounds like there's a shorted IC or wire/trace somewhere. Too much amperage on something. Can you fix it yourself? No. Should you reach out to Samsung warranty, absolutely. When whatever component under there goes, it will combust.
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Grendeth9495
Nebula
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Let me clarify, you COULD fix it yourself, but I assume you're not a microsoldering expert with a bunch of OEM board components on hand with an O scope and multimeter to test. If you are, sorry, and now I'm wondering why you'd be asking what's going on 😜
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Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Oh, no! I am so sorry to hear about the condition of the television and its heating concern reported. So that we can better assist and look into the matter further can you please you one of the contact methods listed below to provide the full model code and serial number for a case review? 

 

Please contact us directly using any contact method below:

Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or 
Private Message by selecting any moderator and clicking on the chat option

pacoramirez230
Constellation
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Projectors & Other TVs

Model UN50F6350AFXZA

S/N: <hidden>

 

 

 

 
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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Thank you for that information! But we would need it in a private message. You can click on our name and then send a private message from there or you can call in at 1 (800) 726-7864. 

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