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Original topic:

Unable to connect to the server

(Topic created: 09-16-2021 10:03 AM)
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tshepo kambule
Constellation
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Projectors & Other TVs

Hi,

I tried to reset my HUB services as advised on the many blogs but now it says “The server is down and undergoing maintenance. Please try again later. (2014502-1)”

I also did the soft reset and that didn’t help. 

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Solution
MsBri1
Neutron Star
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Projectors & Other TVs

Hello, I understand the frustration, you should perform a network status test to help you choose which guide you need. Navigate to Settings > General > Network > Network Status and run the test. You can also try power cycling the television (turn off then power back on) for about 10-15 secs, and rebooting the router as well. If the issue continues, we recommend contacting your ISP or the manufacturer of your router for further assistance.  If they help you determine the TV as the source of the issue, service may be required and you can send a private message to me here PM Link with your full model and serial number to review service options available. 


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