Original topic:

dark spot un65nu7300

(Topic created: 01-05-2021 03:21 PM)
1448 Views
userXjcFu5S7Cm
Constellation
Options
Projectors & Other TVs

Have a Samsung un65nu7300 with a dark spot developing. Happens on all sources. Literally just bought this 1 month short of 2 years ago and it seems to have the same problem the rest do.

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Projectors & Other TVs

I'm sorry to hear that, if this is occurring on all sources and during the picture test this will require service you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
1 Reply
Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Projectors & Other TVs

I'm sorry to hear that, if this is occurring on all sources and during the picture test this will require service you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply