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‎05-29-2021 10:11 AM in
QLED and The Frame TVs2021 Frame TV burned my wall!
Has anyone experienced this? Should I be worried? Took my TV off to hide the wire today and noticed lots of burn marks and the wall was hot to the touch. I use Art mode but is set to turn off with the motion sensor which all seems to work fine. This does not seem normal! I got no response from customer service. @customerservice
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‎05-29-2021 12:16 PM in
QLED and The Frame TVsI'd like to have my specialized team take a look into this 🙂 Please send a private message to any of the moderators with the full model and serial number of the TV.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎05-29-2021 12:16 PM in
QLED and The Frame TVsI'd like to have my specialized team take a look into this 🙂 Please send a private message to any of the moderators with the full model and serial number of the TV.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.