Original topic:

6 digit PIN to purchase Art

(Topic created: 04-10-2023 12:06 PM)
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CB73
Astronaut
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QLED and The Frame TVs

I have a 55 Frame TV and I can't find the 6 digit PIN to complete the Art subscription purchase.  Any suggestions.  Thanks

 

 

 

 

 

 

 

 

 
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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Typically, the password would be all zeros, unless you were able to change it when you first got the TV and set it up.  If that doesn't work, and you're still unable to purchase within the art store, there may be something preventing it, so you would need to call 1-800-SAMSUNG (1-800-726-7864) and ask for remote management.

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Typically, the password would be all zeros, unless you were able to change it when you first got the TV and set it up.  If that doesn't work, and you're still unable to purchase within the art store, there may be something preventing it, so you would need to call 1-800-SAMSUNG (1-800-726-7864) and ask for remote management.