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Buzzing Noise from Samsung Netflix App

(Topic created: 05-06-2020 09:28 AM)
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userH6GzoeVYO0
Constellation
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QLED and The Frame TVs

We just bought a QLED Q80T TV and set it up yesterday. There is a terrible buzzing noise when using the built in Netflix app. It makes it impossible to watch. I've read that this is due to a firmware update from Samsung. When will there be a fix for this??? Makes me want to return this TV and go with a different brand! I've tested Netflix using our old Apple TV box and it works fine. So it's definitely the app that comes pre-loaded with the TV.

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usera0kvhbvFDm
Astronaut
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QLED and The Frame TVs

I copied this from another thread. Worked for me and many!

 

Struggled with this problem for an hour. Directv was fine. Went to apps. Popping and buzzing. Tried all solutions here. Reset etc. I would hear the popping, switch to directv (I couldn’t stand the sound) check the sound settings and set to pcm. What I didn’t realize is that the digital output setting is app specific. You need to go to settings while in Netflix, Amazon etc. so if the pcm setting isn’t working for you, make sure you are going to sound settings while in the app that’s popping and not from your cable/dish provider that is working properly. 

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userFSnNEpXdqw
Constellation
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QLED and The Frame TVs

Hi everyone,

Could you solve this problem?

We have this problem with a new Q800, the same high pitch noise like the video.

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user3FBTmJ2gZP
Constellation
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QLED and The Frame TVs

Same issue happening with a new QLED 800T, buzzing happens when using any of the built-in video apps. Turning on "LED Clear Motion" stops the buzzing but makes the picture significantly worse. 

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userrTtCYuU2Ey
Constellation
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QLED and The Frame TVs

The noise described here in the Netflix app is the same noise I am also experiencing in both Game mode & Ambient mode. The TV is 2 months old. Extremely frustrating as I bought this TV specifically for usage with the new next-gen consoles.

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SamsungAl
Samsung Moderator
Samsung Moderator
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QLED and The Frame TVs

An Accepted Solution has been marked, and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. We understand the solution marked may not be a solution for everyone, If you have a separate concern or question, feel free to Private message a moderator or post a new thread with additional details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed in order to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a new post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the community!


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