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Original topic:

Coudy on Screen when Screen is Black

(Topic created: 08-17-2021 06:06 PM)
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Jug72
Astronaut
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QLED and The Frame TVs

Having an issue with my Samsung TV that was recently purchased from Costco 03/18/2011. In the four corners where the frames are black or when a screen goes black, there is a white cloudy color. It’s only on the black and in the corners. HELP PLEASE

20210619_210630.jpg

I have a Samsung 75 inch qled 4K UHD smart Tv model QN75Q7DTAFXZA

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SamsungJam
Community Manager
Community Manager
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QLED and The Frame TVs

Oh no!  Are you seeing this during your picture test as well?  If so, this would need to be serviced.  If you would like to look into service options,  Feel free to send me a private message with your serial number and we can get you back up and watching tv like you used to!  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Solution
SamsungJam
Community Manager
Community Manager
Options
QLED and The Frame TVs

Oh no!  Are you seeing this during your picture test as well?  If so, this would need to be serviced.  If you would like to look into service options,  Feel free to send me a private message with your serial number and we can get you back up and watching tv like you used to!  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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