JUMP TO SOLUTION Solved

Original topic:

Does a factory reset cause you to have to complete a setup again?

(Topic created: 02-22-2021 04:12 PM)
2650 Views
uservFjCIzRuEf
Constellation
Options
QLED and The Frame TVs

If I do a factory reset on my Q65F TV, will I have to re-install Prime Video, Netflix, Discovery+ and the associated sign in information?  Same wit my internet wifi info?

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Options
QLED and The Frame TVs
Some of the tvs have Prime and Netflix pre-installed, so they'll still be there after a factory reset. However, you will have to sign in again - same for wifi.

View solution in context

0 Likes
Reply
2 Replies
Solution
Options
QLED and The Frame TVs
Some of the tvs have Prime and Netflix pre-installed, so they'll still be there after a factory reset. However, you will have to sign in again - same for wifi.
0 Likes
Reply
SamsungRei
Community Manager
Community Manager
Options
QLED and The Frame TVs

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/23/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply