Feature Request: CEC Anynet+ options to prevent Frame switching off instead of going to Art Mode

[userbgj9K1CYcy]

Feature Request:

When an external device sends the standby command through HDMI-CEC Anynet+, the Frame switches off or goes to Deep Sleep instead of Art Mode. It would be nice to be able to have to option to select how the Frame behaves when it receives a command through CEC.

Thanks

[usergKFrT77Tzj]

I second this!  Can't believe it is not the default function as the entire purpose of the TV is Art Mode!

[usergKFrT77Tzj]

Samsung, any chance you'll make this work as it's supposed to?

[Anonymous]

Yes! This should obviously be a setting. If I tell Google to turn the chromecast/TV off, and I've got a samsung frame, of course I should be able to set that "off" to art mode. The idea is you generally leave it in that mode when the TV isn't being used. 

[userLS8yjCA0TN]

This is unacceptable... I can't use my receiver and listen to music with the new 2020 frame tv in art mode. Make this change ASAP.

[userTzCCHklqLn]

I can't understand why this is not implemented by default !

[userkC6rGiI6HP]

Yes! I'm a new owner of a Samsung Frame, and am here looking for a solution to the same problem. I would like the option to interpret a CEC "power off" command to trigger Art Mode instead of a full power off.

[usersL8xHo5leU]

Hi

I was looking for a new TV and I came to an agreement with my wife to buy 'The Frame' especially for the Art mode. Is there somebody from Samsung available to explain to my wife that the Art mode does not work with the 'workflow' in our home? CEC is being used (indirectly) via home automation and this feature is very much needed.

Thanks

[usergKFrT77Tzj]

this seems to work for me now after the latest update!!

[userLS8yjCA0TN]

agree, this started working this morning for me. I was surprised. need to see if firmware was released.