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Original topic:

My 75 Frame will not display, just blinks blue. 2021

(Topic created: 04-17-2022 12:28 PM)
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helofabri
Constellation
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QLED and The Frame TVs

I have a QN75LS03TAFXZA that was manufactured 1/21 arrived at home 3/21 and died 4/22 just out of warranty.

The One Connect Box is making a clicking noise. For a half a second the screen will flash a very light blue/“What Samsung thinks is black” color.

Any suggestions?

 

edit: I cannot reply to this but I can edit it. This is not solved.

 

you sent a repairman. He said the tv may need a new panel but seemed busy. Never charged me or took payment. No follow up.

This is all in Far North Scottsdale, a place with most walls holding tv’s costing more than $5,000. How can the support be so bad here? I feel bad for the lesser served areas, but then again they apparently don’t do anything.

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hi there! I can definitely understand your concern with your tv not displaying properly. I recommend following the steps in the link below: 

https://www.samsung.com/us/support/troubleshooting/TSG01109749/

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hi there! I can definitely understand your concern with your tv not displaying properly. I recommend following the steps in the link below: 

https://www.samsung.com/us/support/troubleshooting/TSG01109749/