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08-25-2021 10:06 AM in
QLED and The Frame TVsI just unboxed the GQ65QN85AATXZG and it is stuck in the language selection menu.
Only volume and power buttons work on both remote and tv button. Reseting the power cord did not do a thing. So is there a trick or you admit the quality was just soooo bad that a brand new CPU is already defective?
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08-25-2021 10:56 AM in
QLED and The Frame TVsSorry to hear this! Just to let you know this is a US forum, so not many of our Community members may be familiar with the particular model you have. We recommend posting your inquiry in your countries community here: https://eu.community.samsung.com/?category.id=de
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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08-25-2021 10:56 AM in
QLED and The Frame TVsSorry to hear this! Just to let you know this is a US forum, so not many of our Community members may be familiar with the particular model you have. We recommend posting your inquiry in your countries community here: https://eu.community.samsung.com/?category.id=de
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.