Hello! I understand how your TV not working can cause some concern. Since this is occurring and you have done all the relevant troubleshooting this is something that will require service. As for buying parts or replacements you can find them on our website: samsungparts.com. As for service depending on your warranty you will have a couple of options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
Hello! I understand how your TV not working can cause some concern. Since this is occurring and you have done all the relevant troubleshooting this is something that will require service. As for buying parts or replacements you can find them on our website: samsungparts.com. As for service depending on your warranty you will have a couple of options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
