JUMP TO SOLUTION Solved

Original topic:

Q80 75" showing white hue type colors/theme

(Topic created: 03-06-2023 04:44 PM)
628 Views
userjgFuhDWrpw
Constellation
Options
QLED and The Frame TVs
I can't seem to turn this off. Reset all color or screen settings I can find. It only shows this when I'm on the menu or app screen. 


image

image


image


Normal video plays when actually watching anything from a source or app (like below). Any idea how to turn this (whitescale?) off?


 

image




image


image



 



0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! This issue does seem strange. What I think is going on is that the inverted colors setting is turned on in your accessibility options. Please Go to Settings > Picture>Accessibility >Colour Inversion and switch it off. It should solve this issue! 

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! This issue does seem strange. What I think is going on is that the inverted colors setting is turned on in your accessibility options. Please Go to Settings > Picture>Accessibility >Colour Inversion and switch it off. It should solve this issue! 

0 Likes
Reply