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QE65QN900ATXXU 8K TV, bad quality control

(Topic created: 08-08-2022 03:35 AM)
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userN8PQPXODGM
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QLED and The Frame TVs

Bought and paid a few thousand pounds for  this 8K TV in late May, but found 5 broken lines after few weeks! 

the retailer John lewis won't have it replaced, neither Samsung can collect or replace it.

ridiculously, I bought 2 Samsung TV, and both had the same issues within weeks, just few weeks passed the period set by the return policy. 

it looks like Samsung's TV can only main functional for 35 days.

 

 

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Samsung_Moderator
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QLED and The Frame TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html