Original topic:

S95B 55" SCREEN dims automatically when using some apple tv apps or amazon firestick apps

(Topic created: 04-04-2024 02:46 PM)
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Broman2022
Astronaut
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QLED and The Frame TVs

Hi. My TV is less than a year old and I've disabled all auto-dimming features (that I know of), including intelligent settings (off).  When using a screen saver on apple TV, for example, the screen slowly gets darker over a few minutes.  Same for a one particular movie app that I use when I use when watching the Amazon firestick. Otherwise, I have no issues with the TV.  Any suggestions? 

 

Bro.

1 Reply
Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hi there, that would annoy me too. I've got a couple links that may be helpful. The first one has detailed information about all the available picture settings your TV may have. There may be a feature or setting you haven't checked yet. The second link has more detailed information about the Intelligent Mode on some of our newer TVs. This mode may also have features or settings that are affecting the brightness. Please let us know if this helps. 

1. Picture settings: 

https://www.samsung.com/us/support/answer/ANS00079295/

2. Intelligent Mode: 

https://www.samsung.com/us/support/answer/ANS00082443/

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