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ā01-22-2024 02:27 PM (Last edited ā01-24-2024 05:03 PM by SamsungCaleb ) in
QLED and The Frame TVsTV: QN55Q6FNA
This current update has been causing TV Plus to be almost unwatchable. Every time I change the channel the screen freezes as if I do not have a connection. I have Verizon FiOS Giga and there is absolutely nothing wrong with my internet connection. This problem didnt start until my TV downloaded update 1340.
If anyone else is having similar problems please post here in hopes that Samsung will fix all the bugs expeditiously!
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ā01-22-2024 02:31 PM in
QLED and The Frame TVs- Mark as New
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ā01-22-2024
04:22 PM
(Last edited
ā01-24-2024
01:39 PM
by
Samsung_Stephan
Love Samsung
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ā01-23-2024 07:40 PM in
QLED and The Frame TVsWe are having the exact same issue and itās so frustrating! I have unplugged and reset the tv so many times!!
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ā01-25-2024 02:02 PM in
QLED and The Frame TVsYes I am having the same issue after the big update. When I switch from channel to channel the screen just goes black and takes forever to load. Almost unwatchable and the TV Plus is pretty much all I watch. I've tried resetting but nothing fixes it. I also have a Samsung QLED.
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ā01-26-2024 05:42 AM in
QLED and The Frame TVs- Mark as New
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ā01-27-2024 05:56 AM in
QLED and The Frame TVs- Mark as New
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ā01-29-2024 01:21 PM in
QLED and The Frame TVsI have the same issue. I called tech support. They said the update caused the issues and there was nothing they can do about it.
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ā01-29-2024 01:46 PM in
QLED and The Frame TVsThey're about to lose millions of dollars from losing customers.
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ā02-22-2024 07:51 AM in
QLED and The Frame TVsTypical. We spend our hard earned money on their product, then they won't offer quality support. Maybe next time I will go back to Sony. Haven't had one of them since the Trinitron, hahaha!