Original topic:

Standby Light not working

(Topic created: 04-12-2024 05:32 AM)
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Paulleasam
Astronaut
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QLED and The Frame TVs

New QN95C standby light is not illuminating when tv turned off with remote.

Any help appreciated.

1 Reply
Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hi there, That's interesting. It's possible the TV is being put into Art Mode instead of being turned off. If this is the case, press and hold the power button on the remote or use the button located directly on the TV to power it off. 

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