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Original topic:

TV Remote turns on and off my Monitor

(Topic created: 10-16-2023 03:34 AM)
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Ascarva
Constellation
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QLED and The Frame TVs

Hello, ive got a Samsung GQ75Q900RGT 8k TV (2018) and a Samsung Odyssey OLED Monitor (2023). Now everytime i press the on/off button on my TV remote it also turns on/off the Monitor. How can i solve that? Its really annoying…

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! If your TV and monitor are close together and using our universal remote can cause this to happen, I would recommend moving the sets apart from each other or using the remote app from SmartThings on your phone. You can also reach out to our smart things community for furthur help. 

 

https://community.smartthings.com/

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redbush
Constellation
Options
QLED and The Frame TVs
Setup
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! If your TV and monitor are close together and using our universal remote can cause this to happen, I would recommend moving the sets apart from each other or using the remote app from SmartThings on your phone. You can also reach out to our smart things community for furthur help. 

 

https://community.smartthings.com/