Original topic:

error code 70012 on FRAME tv

(Topic created: 10-10-2023 09:48 AM)
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JB007
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QLED and The Frame TVs

I have a 43" 2023 Samsung frame TV, when trying the 2 months free trial for art I get the error code 70012.

The software version is up to date.

I have reset the smart hub.

 

Any suggestions

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Avc88
Astronaut
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QLED and The Frame TVs

Same problem

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thornton7044
Astronaut
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QLED and The Frame TVs

Just unboxed ours and have the same error message. Can’t try any art or confirm the free subscription. Also no work around to jump to a paid subscription. 

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Jujusummer
Astronaut
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QLED and The Frame TVs

Same problem. Bought this 75 inch frame TV due to art mode, received it today but the art mode is not working. 

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lesley2
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QLED and The Frame TVs

I am having the same issue. 

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