Original topic:

Ambient Mode No Longer Available

(Topic created: 08-17-2020 03:07 PM)
userDgXpKU4fQu
Asteroid
Options
QLED and The Frame

I noticed this morning that my Ambient Mode oon my Q9FN was no longer available. I puchased this TV over another brand because of the Ambient Mode. Spent $4,000 on their 2018 Flagship model. Now they have the audacity to arbitraily discontinue this feature. It's unconscionable. Has anyone heard about a similar replacemant feature for the Ambient Mode ?  

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JohnLoose
Supernova
Options
QLED and The Frame

Have you talked with Samsung support on this issue? We really can't speculate on developer features, as in the terms it does state "All features are subject to change". Perhaps there is an app that you might use to replace that?

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JohnLoose
Supernova
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QLED and The Frame

@userDgXpKU4fQu 

 

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userxY0e9Sj7Wx
Constellation
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QLED and The Frame

Mine still works but I saw a pop up message on the screan stating it was going to be discontinued. It was a major feature of the higher end TVs.Smiley Sad

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Rdrakea
Halo
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QLED and The Frame

Did it say ALL ambient modes are being sunset?  I have a 2020 frame and got a message that the headline news option in ambient mode was going away -- it did not mean all ambient modes were going away.

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Lotust251
Asteroid
Options
QLED and The Frame

yup very lame.  Same thing happed in my toyota Entune infotainment system.  they took away pandora and other apps and verver replaced them.  This is a 55,000$ truck Smiley Frustrated

IMG_3668.jpeg

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Options
QLED and The Frame

I understood that as just the Headlines service from the Info tab of Ambient Mode is ending, not the actual Ambient Mode feature.

Rdrakea
Halo
Options
QLED and The Frame

Exactly.  That's just one ambient option that shows news tickers.  Ambient mode as a whole is not going away.

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