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03-10-2024 12:32 AM (Last edited 03-11-2024 09:02 AM by SamsungCaleb ) in
QLED and The FrameI am trying to activate the subscription to art store on new 50 inch frame. I get to the Samsung checkout screen on the frame and it says “notice. You will need to reset pin. Old pin no longer valid”. I have reset the tv pin 3 times but it is still coming up. Is there some other pin and how do I access it please?
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03-14-2024 07:07 AM in
QLED and The FrameHi there, Thanks so much for posting about this. So that the community can better assist, could you please provide the full model number for your TV? Additionally, have you checked the TV for a software update?