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Mic not working Q90r tv

(Topic created: 08-16-2020 05:59 PM)
userWmnIOpZcZx
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Mic had been working good since I got the Q90r 82 inch tv. Recently when I press the mic button on the remote in YouTube or just trying to use bixby, it doesn't register at all hearing anything, the bixby graphics show up on the bottom of the screen

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SamsungCaleb
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I'm sorry to hear that, have you tried changing the batteries in the remote? Also, can I have your current software version? 


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SamsungCaleb
Samsung Moderator
Samsung Moderator
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QLED and The Frame

I'm sorry to hear that, have you tried changing the batteries in the remote? Also, can I have your current software version? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userWmnIOpZcZx
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QLED and The Frame

Thanks didn't think it was the battery when the remote seemed to be working fine, thanks a lot

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