Original topic:

QN90A Audio out of sync

(Topic created: 07-25-2021 06:53 PM)
usermSC9qeBSDn
Astronaut
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QLED and The Frame

We've had our QN90A for a week and I'm very unhappy with the audio.   After about 1/2 hour of watching the audio and video is very annoyingly out of sync.   I can temporarily fix it by changing the channel, but that is obviously unsat.    

Firmware is current.   

4 Replies
CDsnuts
Constellation
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QLED and The Frame
Try reseting the phone
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Diaboyos
Supernova
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QLED and The Frame
Are you using a soundbar?
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Options
QLED and The Frame

Please update your TV to version 1560.5 to resolve the lip sync issue. You'll need to first download the file, unzip it, load it to a USB and connect to your TV to do the update.

Download link here: https://www.samsung.com/us/support/downloads/?model=N0054535

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user5bOskGEKYC
Astronaut
Options
QLED and The Frame

Solution for AT&T setup box: De-select the surround sound in the options menu of the AT&T setup box,  change the audio output selection to stereo. This will resolve the audio sync issue.

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