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Original topic:

my new Qled Q80T has almost no free space

(Topic created: 07-31-2020 11:21 AM)
uservkCY8KFNHh
Constellation
Options
QLED and The Frame

hello i just bought a qled tv and it tells me that it only has 1gb of free 3Gb space that the tv brings. the TV is new and has nothing installed

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Solution
SamsungJam
Community Manager
Community Manager
Options
QLED and The Frame

Have you tried clearing the cache on your television?  If not, here are some steps for you to try.   

  • Tap the Home button on your Samsung smart TV’s remote control.
  • Go to Settings.
  • Select Apps.
  • Go to the System apps.
  • Choose the app you want to clear the cache with.
  • Tap on “Clear cache”.
  • Tap OK to confirm.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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3 Replies
Jeaux
Halo
Options
QLED and The Frame
You can try uninstalling the apps you don't plan on using.
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uservkCY8KFNHh
Constellation
Options
QLED and The Frame

Yes . I only have 4 apps installed

 

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Solution
SamsungJam
Community Manager
Community Manager
Options
QLED and The Frame

Have you tried clearing the cache on your television?  If not, here are some steps for you to try.   

  • Tap the Home button on your Samsung smart TV’s remote control.
  • Go to Settings.
  • Select Apps.
  • Go to the System apps.
  • Choose the app you want to clear the cache with.
  • Tap on “Clear cache”.
  • Tap OK to confirm.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context