Original topic:

NEW SAMSUNG QN90A 65IN HAS BURNED PIXELS!

(Topic created: 4 weeks ago)
dahonesttruth
Constellation
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Purchased this tv less than a month ago and has black/dark spots from burnt out pixels! Purchased directly from Samsung.com
 
See pictures below:241543353_1817030108490413_79277891780770700_n.jpg242082073_3036511863261786_1675616005399108702_n.jpg241451697_586847985683898_6215713061986979825_n.jpg241547543_595014555191851_7919158244199282170_n.jpg
Anyone who's experienced this?
 
 
 
 
 
 
 
 
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SamsungLarry
Community Manager
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I can definitely understand how frustrating this may be. Does this occur during a picture test?







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dahonesttruth
Constellation
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Qled and Frame
See the attached pictures of it during the picture test
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SamsungLarry
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I apologize, I missed that. I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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