Original topic:

Can not get my STH-ETH-200 to Factory Reset

(Topic created: 04-09-2024 10:42 AM)
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xiaoha
Astronaut
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Samsung Apps and Services

who can help me
Here are the steps to factory reset this Hub:

Disconnect the power cable and remove the batteries from the Hub
Using a pin or a small tool, hold down the reset button on the back of the Hub
While continuing to hold down the reset button, replace the power cable
Continue holding the button for more than 30 seconds
When the LED on the front switches from flashing yellow to solid yellow, release the button
Reinstall the batteries into the Hub

having power in and holding the rest pin and them unplugging and plugging back in and holding for 30 sec… it never flashes yellow like I see everyone else doing. It acts like a soft reset.

I made a video showing what I’ve got going.

https://youtu.be/zr-pyk6GrkU

Is it because the firmware of my device is too old?
I saw this in a community post, here is the address of the post


https://community.smartthings.com/t/v2-hub-that-has-never-been-used-wont-act-right/221617/3
I also saw these contents. It seems that you need to do some background operations.
https://community.smartthings.com/t/sth-eth-200-hub-factory-reset/220405/15

Can anyone help me what should I do微信图片_20240410014027.png

 

微信图片_20240401114707.jpg微信图片_20240410013130.png

 

 

 

 

 

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