Original topic:

Can't cancel my HBO max

(Topic created: 07-14-2021 07:27 AM)
Blackbunny2325
Constellation
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Samsung Apps and Services

Why cant I cancel my hbomax when it doesn't show as subscription but yet there's a recurrent billing set up for it still

 

 

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LongHiker
Epic Samsung Care Ambassador
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Samsung Apps and Services

@Blackbunny2325 you would need to contact HBO about that. 

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LongHiker
Epic Samsung Care Ambassador
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Samsung Apps and Services

@Blackbunny2325 you would need to contact HBO about that. 

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userre7P0flSej
Astronaut
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Samsung Apps and Services

This response conflicts with the HBOMax account page. It states cancellation of my HBOMax subscription must be done through my Samsung account. 

MsBri1
Neutron Star
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Samsung Apps and Services

Hello, I apologize for the frustration this has caused. I was able to locate the steps on managing your account online. Please click here: https://www.samsung.com/us/support/answer/ANS00085942/ and follow the steps under the Manage your Samsung account to change your email, phone, password, etc. tab for further assistance. 


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