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Original topic:

Google play store service updates won't update

(Topic created: 12-29-2022 07:13 PM)
irby
Galaxy
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Samsung Apps and Services

Wont update after it tells me to 

 

 

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello, We understand how frustrating it is to receive a notification to update and not be able to. These steps should help:

1. SET CORRECT DATE AND TIME

Open Settings on your phone and go to General Management.

Tap on Date & time. On the next screen, enable Automatic date & time. If it’s already enabled, turn it off and then re-enable it.

2. CLEAR CACHE AND DATA

This is also a well known method to fix the update issue. All you need to do is a clear the cache for Play Services and Play Store. If the problem continues, then try clearing data for them as well.

Rest assured, clearing cache or data will not remove apps or delete data from your phone. However, clearing Play Store data will reset its settings to default.

https://www.samsung.com/us/support/answer/ANS00077611/

3. ENABLE PLAY SERVICES

It is possible that you, or someone else using your device, might have accidentally disabled Google Play Services while playing around with settings. If that’s the case, then Play Services won’t update. To fix it, you need to enable Play Services.

For that, follow step 1 and 2 of Clearing cache solution mentioned above. Then under Play Services, tap on Enable. Only if it’s disabled, you will see the Enable option; otherwise, you will see Disable. Once enabled, restart your phone or tablet, and Play Services will update automatically in the background. So, wait for some time and then try using the problematic app.

4. DISABLE PLAY SERVICES

As Play Services is a system app, you cannot uninstall it. That is where disabling it comes into the picture.

To disable it, follow step 1 and 2 of the Clear cache method i.e., go to Settings > Apps > Google Play Services. Here tap on Disable.

5. RESET APP PREFERENCES

Many times resetting app preferences also helps in fixing the Play Services update issue. To do so, go to phone Settings > General Management > Reset options. Tap on Reset app preferences.

6. UNINSTALL UPDATES

To uninstall Play Services updates, go to Settings > Apps > Google Play Services. Tap on the three-dot icon in the top-right corner and select Uninstall updates.

7. UPDATE GOOGLE PLAY SERVICES

If you search for Google Play Services on Play Store, rarely, you will see the app. However, open it through the link, and you are taken to its page. Tap on Update (if available).

If these steps do not allow Google Play to update, and you are still receiving an update notification, we recommend submitting an error report through the Members app after duplicating the concern, and reaching out to Google directly regarding their app.

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50 Replies
Tosmart4U
Explorer
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Samsung Apps and Services
Same here
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Options
Samsung Apps and Services
I'm also having that issue as well
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cubano01
Astronaut
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Samsung Apps and Services
Porqué mi S21 galaxy no instala la última actualización de diciembre cada ves que lo actualizo me da error al 25 %de instalación y después de reiniciar me dice error de actualización de firware visite un centro de samsung y ya vieron el problema y no saben cual es la situación porque aparentemente el telefono esta funcionando correctamente...Nesecito opciones.Que hago ?
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unaccompaniedChaos
Constellation
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Samsung Apps and Services
If you look this issue has already been posted. Many other people are experiencing the same thing
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user3NEiKoqpFH
Astronaut
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Samsung Apps and Services
I have a s22 ultra and have a update suggestion and when I check for updates, it says my phone is up to date. How do I get rid of the suggestion? My phone does have android 13 on it 
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Puti
Comet
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Samsung Apps and Services
It's probably suggesting you to update the Google play store
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user3NEiKoqpFH
Astronaut
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Samsung Apps and Services
Google play system
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Puti
Comet
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Samsung Apps and Services
So it is to update the Google play store. Did you get it resolved?
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howard22
Astronaut
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Samsung Apps and Services
Could be a security update
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