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Galaxy Tab S7 not updating (update interrupted)

(Topic created: 09-05-2023 10:02 AM)
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CalFXtrader
Asteroid
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Tablets
How can i fix it please, i already cleaned the catche, reset to factory settings but still not updating
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Samsung_Moderator
Community Manager
Community Manager
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Tablets

Hello there,

I am so sorry to hear that you're unable to update it directly from your device. At this point, I recommend trying to connect your Tab S7 to a PC (if you have one) and download Smart Switch to update the device manually. I've located this article to assist with that aspect here please review while paying specific attention to the Software update via Smart Switch on your Windows PC or Mac section. - https://www.samsung.com/us/support/answer/ANS00077582/

 

That absolutely should correct your update concern however if you require further assistance please visit a service center within your area using this link- https://www.samsung.com/us/support/service/ to proceed. 

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Tablets

Hello there,

I am so sorry to hear that you're unable to update it directly from your device. At this point, I recommend trying to connect your Tab S7 to a PC (if you have one) and download Smart Switch to update the device manually. I've located this article to assist with that aspect here please review while paying specific attention to the Software update via Smart Switch on your Windows PC or Mac section. - https://www.samsung.com/us/support/answer/ANS00077582/

 

That absolutely should correct your update concern however if you require further assistance please visit a service center within your area using this link- https://www.samsung.com/us/support/service/ to proceed.