Problem with installing sound assistant on my Galaxy Tab A9+

[MoniC14]

Hi Community,

I have problem with installing Sound Assistant app via Galaxy Store app on my Galaxy A9+.

I can see app is supported on my device, but when I try to install it, I cannot see my tablet's name on list of devices. I have already checked if tablet is added to my account and everything seems fine. Do you have any suggestions how to solve this problem?

[LongHiker]

@MoniC14 Can you provide a screenshot? I don't think that I have ever seen a list of devices when installing an app from the Galaxy Store. 

Could you be confusing it with the Google Play store? 

[MoniC14]

Hi @LongHiker  it is for sure Galaxy Store (sorry for non-English ) . There is only one device on list.

[LongHiker]

@MoniC14 Why are you using a browser to access the Galaxy Store? Try clicking on the "Store" icon on your phone. They removed the word "Galaxy" from the title of the app quite a while ago. 

[MoniC14]

Hi @LongHiker  I am using browser version because I cannot find the app in app.

[LongHiker]

If you don't see it in the app, it means that it isn't available for your device.